Celebrate Motherhood
pram 0

{stork delivery} shipping, returns, exchanges

Stork Delivery

‌◐ All continental U.S. orders over $149 ship FREE Standard Ground .

‌◐ U.S. orders (continental) under $99 ship flat rate $5 Standard Ground.

‌◐ U.S. orders (continental) $100-$149 ship flat rate $10 Standard Ground.

‌◐ All non-continental APO, DRO and FPO orders ship free!  Mama loves the military!

‌◐ Orders are shipped via USPS First Class or Priority depending on weight, destination, and delivery estimates.  At Mama's discretion, your order may be sent via UPS or FedEx.

‌◐ UPS Overnight, 2nd Day Air, and 3 Day paid shipping options are also available. Orders are processed, carefully packaged and shipped Monday - Friday, excluding holidays.  Processing and packing times can vary but typically each order is shipped within a day or two of placement.

‌◐ Mama will send an email with a tracking number to the address you provide to let you know when your products or gifts have been shipped. If you have an email filter, please add "any"@bodhileafmothering.com, and QuantumViewNotify@ups.com into your allowed senders email list so you will receive order confirmation and UPS tracking information.

‌◐ Please be aware that UPS does not deliver on Saturday or Sunday, unless specifically requested. To ensure Saturday delivery, please email Mama to place your order, as our shopping cart is not set up to make those calculations.  Alternatively, if USPS is used Saturday delivery is on the table!

‌◐ Please email Mama for help with orders needing to be shipped outside the continental United States or for orders to Alaska or Hawaii. 

 Gifts 

All of Bodhi Leaf Seedlings {gift sets} and any item designated for Gift Wrap Service are packed with loving care in the paper designated when you added the Gift Wrap Option to your pram.  For no additional charge Mama will hand-write a card to your recipient. Please write your message in the special Gift Message Box in the shopping pram during checkout.

If you finish processing your order and realize you forgot the gift card, or need to change the delivery address, or you’d like to add something, email  Mama  and if it has not yet shipped she'll make it right!

For gift orders Mama does not include pricing information in the package.  If the billing address is different than the shipping address, it will be assumed that the order is a gift, just in case.  You can always email Mama  and request a copy of your invoice/receipt.  

Problems, Returns, Exchanges

Mama hand-packs your orders with love, a prayer, and a blessing for your little one. Sometimes she is lucky enough to have little elves assisting.  That said, they are {sometimes super}human and humans are fallible so if something is wrong with your order please let mama know via email as soon as you can.  Then she can work with you to come up with a solution; return, exchange, barter, refund, and/or some song lyrics that have the power to make everything seem a little better.  

Please include your name or the name of the recipient, the order number and date of purchase (both can be found on the Sales Receipt/Packing List enclosed in the box.) 

UNOPENED items in NEW condition may be returned within 21 days of receipt for a full refund of the item purchase price. Of course we will gladly pay return shipping costs if the return is a result of our error and/or if the item is damaged upon receipt.

To maintain product integrity, we cannot accept returns after 15 days for any (even un-opened) body care products, herbs, homeopathic remedies, teas, or food-grade goods.  This includes but is not limited to Indigo Wild/Zum body products, Valentina's Naturals, and Earth Mama Angel Baby, EO/EveryOne, Little Twig, Chandrika.

Likewise, several types of goods are exempt from being returned at all. Perishable goods such as food, teas, and herbal remedies may not be returned past 15 days of receipt (see above).  Opened bath products and personal use hygiene products cannot be returned at any time.  This includes but is not limited to Booby Tubes, opened breast pads, sprays/mists, salts, roll-ons, opened essential oils, and bar soaps.